Language Service Providers

As a language service provider, you work with a number of translators, whether they are employees in your organization or freelancers. You also service a number of clients and must build loyalty through the provision of quality services. And you must do all this while keeping an eye on the bottom line. Your overhead costs are significant and margins are tight. Reducing the cost of the service provision is therefore critical to the well-being of your organization.

Project Management

An effective project management system is critical to minimizing overhead costs. The TransFlow suite allows you to manage your client requests with the least amount of intervention from assignment to final delivery. And because you can monitor your organization's workload at a glance, late deliveries (and even worse, requests that are lost) are now a thing of the past.

A key element of TransFlow is its ability to manage your resources. Assignments are based on skill-set matching and availability. File transfers are seamless – no FTP sites or e-mail transfers are necessary. There is no longer the need to drown in paper and misplaced assignments become a thing of the past.

Content Reuse

Further cost reductions are achieved by reusing previously translated material, thus leveraging your invested capital. The Fusion client-server solution allows your translators wherever they are located to work directly with your translation memories. They can even update the translation memories in real time if you wish to provide them with the permissions to do so. This real-time update capability is crucial when related documents are translated by more than one translator. It allows each translator immediate access to translated content, thus avoiding duplicate translations, and improving consistency and productivity.

The Fusion client-server solution can be centralized or decentralized depending of your organizational model. For organizations in a multi-site environment, there is great value in being able to share translation memories between sites, but it is important that this be done with minimal human intervention. It is also critical that each site maintain access to its own translation memories in the event of a network failure. Centralized models do not provide this security of access. The Fusion client-server solution in a decentralized configuration provides translation memory access security and sharing effectively across your organization.

Fusion-TransFlow Integration

In a fully-integrated solution, a translation request received by a project manager will be pre-translated and analysis and pre-translation documents will be appended to the request even before the request is handled. More time savings and productivity gains!

Quick Facts

TransFlow

• manages your process from request to delivery
• manages your resources (human and information)
• minimizes the need for manual intervention
• provides with at-a-glance workload status
• improves delivery timeliness
• reduces overhead costs

Fusion

• allows reuse of previously translated material
• ensures consistent use of terminology and tone
• updates translation memories in real time
• provides access to translators wherever they are located
• provides with centralized and decentralized configurations to fit your organization’s model
• ensures access to local translation memories in the event of a network failure